Know What Your Account Terms Cover
Our Terms & Conditions explain who may open an account, which details must remain accurate, and how we handle phone verification before access. They also set expectations for deposits, wallet status checks, withdrawals, suspended access and account closure. A transaction must match the account details you
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provide, so DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may be checked when a payment issue needs to be resolved. We may ask for clarification where an account, device or payment record does not match. The applicable version is the one shown when
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you use the relevant account or cashier step. If we change a material policy, we will place the updated wording where you can read it before continuing. Eligibility and access depends on local law; nothing here overrides rules that apply in Indonesia or your location.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.